Criteria for referrals

WLM's Ex-Military Supported Housing is offered as part of a pathway designed to provide support and housing to people who have served (at least one day) in Military Services commissioned by the UK Ministry of Defence. 

The WLM team based at Burgess Park House are experienced in assisting people to get the right help around a wide range of issues that may have led to their homelessness. We want to manage the service smoothly and decisions are taken on the basis of individual needs as well the group level of need too.

We have no blanket exclusions (except for those convicted of arson) but all potential residents should have a self-awareness of their issues and be committed to addressing these issues with our support.

Please feel free to call the service if you would like an informal conversation about what we offer and the referral process.

The team is:

  • Jamie Hickling - Service Manager
  • Barbara Holder - Housing Support Worker
  • Zoe Flewin - Vocational Guidance Worker

The phone number at Burgess Park House is 020 7703 9613.

The referral form is available here.

Referral forms should be emailed to bighouse@wlm.org.uk 


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